How we handle your information
This page explains what we collect, how we use it, and how to request deletion or follow-up.
Our commitment to privacy
We collect only the information needed to operate ministry services, respond to requests, manage accounts, and improve the experience across the public site and LMS.
Cookie policy
We use cookies and similar technologies to improve site performance, remember preferences, and understand how visitors use the platform. Accepting cookies helps us provide a smoother experience across public pages and the LMS.
Information we collect
- Basic visitor data such as IP address, browser type, and device information.
- Information you submit through forms, contact requests, account registration, and partnership applications.
- Donation or transaction-related details where applicable.
- Newsletter or ministry update subscription details.
How we use your information
- To provide, maintain, and improve ministry services.
- To respond to enquiries, support requests, and partnership applications.
- To communicate important service or ministry updates.
- To monitor service usage and improve the site experience.
Data protection
We apply reasonable administrative and technical safeguards to protect personal information. No online transmission method is completely risk-free, but we work to handle submitted data responsibly.
Third-party services
We may use third-party providers to support payment processing, analytics, email delivery, and social platform integration where necessary for ministry operations.
Your data deletion rights
You may request deletion of your personal data from our systems.
- Log into your account and review any self-service deletion options available in account settings.
- Or send a deletion request to [email protected] with enough detail for us to identify your record.
- We aim to process confirmed requests within 30 days, subject to legal or legitimate operational retention needs.
Some information may be retained where required by law or where limited retention is necessary for legitimate administrative purposes.